DO COMPLAINTS MAKE YOUR HEART DROP?💉

Download over 20 compliant and evidence based templates you can copy and paste immediately... so that you can slip back into bed, pop your eye mask on and sleep well, knowing that you won't loose it all! 

Yes! I want the templates now!

The reality is, even if you’re the best practitioner, there will be times when it’s just not enough—putting everything you’ve worked so hard for at risk.

Six years ago, I found myself facing a daunting email from a solicitor. A client was initiating legal proceedings against me, and despite knowing her claims were entirely unfounded, it felt as though my world was collapsing around me.

 

The fear of losing everything I had worked tirelessly to build consumed my thoughts. I repeatedly asked myself: How did it come to this?

I was haunted by worries of being unable to afford healthcare in an emergency, falling behind on mortgage payments and losing my home, failing to support my elderly parents, and struggling to pay my son’s school fees.

The weight of those worries was overwhelming.

 

In this line of work, it’s not a question of if legal challenges will arise, but when.

 

 

Fast forward to today, and I have transformed that harrowing experience into a source of strength.

I’ve developed the ULTIMATE collection of templates and evidence-based strategies designed to safeguard both myself and my business from potential legal threats.

Now, when I receive an email from a dissatisfied client, I am equipped with the right tools to respond thoughtfully, preventing escalation and mitigating conflict.

The paralysing anxiety and fear of litigation have been replaced with confidence.

With these templates at my disposal, I can address complaints with composure, logic, and professionalism, ensuring that my responses are guided by clarity rather than emotion.

Most importantly, I can return home each night, cherishing precious moments with my family, free from the burdens of legal anxieties.

Hey! I'm Nurse Prescriber Kristiana

Armed with a BSc (HONS) in Nursing, I embarked on my Aesthetics journey in 2016. Before gracing Kiss with my presence, I served as a dedicated Nurse in Manchester, and have now ascended to the esteemed position of a nurse prescriber and key note speaker at events and conferences alike. 

Renowned as a world-class trainer within the professional community, Kristiana is Antonia's trusted right-hand woman, exuding an unwavering passion for client welfare, aesthetics and evidence based protocols.

 

These templates are for you if:


-You want to protect yourself and your family from potential legal action.
-You want to save money. One solicitor’s letter can cost you over £500; with this course, you get over 20 templates for a fraction of that.
-You want less stress and anxiety.
-You want to spend more time with your family rather than stressing over how to respond to an unhappy client.


 

Ready to see what's inside?

Introduction to complaints


-Checklist to avoid legal action
-How to de-escalate a complaint
-Understanding BLAST / compliance. 
-Cosmetic Redress Scheme

20 evidence based and compliant templates.

Written for you and ready to go. Including:


-If your patient has natural asymmetry
-Asymmetry that wasn’t visible previously
-General concerns around a treatment
-2 options on General concerns around care following treatment
- 2 options on specific treatment (Tear trough concerns)
- 2 options on specific treatment (Non-surgical rhinoplasty concerns)
- 2 options on specific treatment (Lip filler concerns)
- Concerns re. Polynucleotide or skin booster treatment
- 2 options on specific treatment (Concerns re. Anti wrinkle)
- General concerns around a treatment not lasting
- General concerns around bruising
- General concerns around swelling
- How to deal with a patient who is concerned regarding an immediate complication: vascular occlusion
- 2 options around complications (delayed onset nodules and infection)

-Chasing outstanding debt

 

THIS IS WHAT IT’S LIKE TO HAVE ELITE-LEVEL TRAINING IN YOUR BACK POCKET... 
YES! I NEED THESE TEMPLATES!

What will it cost you to not have access to these templates?


- Potential legal action to yourself and your business
- ⁠Loss of earnings due to solicitor’s fees
- ⁠Less valuable time spent with your family
- ⁠Crippling stress and anxiety that affects your daily life

GET THE TEMPLATES NOW FOR JUST ÂŁ444

SPECIAL OFFER

ÂŁ111

(One-time payment)

DOWNLOAD TEMPLATES NOW

**This price WILL go up. Lock in this price now and get instant access!**

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